ADA Notice and Grievance Procedure

Notice under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), Lake County Board of Commissioners will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: Lake County Board of Commissioners does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: Lake County Board of Commissioners will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Lake County Board of Commissioners’ programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: Lake County Board of Commissioners will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Lake County Board of Commissioners offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Lake County Board of Commissioners, should contact the Director of Administrative Services/ADA Coordinator (contact information below) as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the Lake County Board of Commissioners to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of Lake County Board of Commissioners is not accessible to persons with disabilities should be directed to: Joel DiMare, Lake County Director of Administrative Services/ADA Coordinator, 105 Main Street, Painesville, OH 44077; Phone: 440-350-2366; Email: [email protected]

Lake County Board of Commissioners will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Lake County Board of Commissioners Grievance Procedure under the Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Lake County Board of Commissioners. Lake County’s Employee Handbook governs employment-related complaints of disability discrimination and provides for a grievance procedure therein. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, and phone number of complainant, and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Lake County Board of Commissioners and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Lake County Administrator or designee.

Within 15 calendar days after receipt of the appeal, the Lake County Administrator or designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Lake County Administrator or designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or designee, appeals to the Lake County Administrator or designee, and responses from these two offices will be retained by the Lake County Board of Commissioners for at least three years.