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Home ▸ Departments ▸ Utilities

Water Division

Our water team monitors and oversees water quality and distribution from Lake Erie to our customers’ faucet.  The system is divided into two districts designated as East Sub-District and West Sub-Districts. 

Hours: Open 24/7

24/7 EMERGENCIES

Tel: (440) 350-2155 Eastern Lake County
Tel: (440) 918-3420 Western Lake County

Bacon Rd. Water Treatment Facility – East Sub-District

Our East Sub-District Treatment Facility is a
9 million gallon a day (design capacity) facility
located on Lake Road in Painesville Township.
Tel: (440) 350-2155
Fax: (440) 350-2936

Aquarius Water Treatment Facility – West Sub-District
Our West Sub-District Treatment Facility is a 20
million gallon a day (design capacity) facility located
on Aquarius Parkway, in the City of Willoughby.

Tel: (440) 918-3420
Tel: (440) 918-3421
Fax: (440) 918-3424		 
Water System Maintenance – East Sub-District
Standard Business Hours: Monday-Friday 8:00AM – 4:30PM

Tel: (440) 350-2725
Fax: (440) 350-2359

Water System Maintenance – West Sub-District
Standard Business Hours:
Monday-Friday 8:00AM – 4:30PM

Tel: (440) 918-3416