Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you've safely connected to the . gov website . Share sensitive information only on official, secure websites .

Home ▸ Departments ▸ Utilities

Contact Us

The LCDU Billing Department is open Monday through Friday 8:00am to 4:30 pm to assist you with questions.

LCDU MAILING ADDRESS: (For Payments)
Lake County Dept. of Utilities
P.O. Box 8005
Painesville, Ohio 44077-8005

PAYMENT ADDRESS:
In Person Payment Address
Water & Sewer Billing Office
105 Main St.
1st Floor, Suite A113
Painesville, Ohio 44077
(lower level)

To start, stop or transfer service, to place service requests, for billing-related questions, balance inquiries and all other requests, refer to the following service areas and the contact phone numbers:

Madison  (440) 428-4348 EXT 12070

Concord, Fairport Harbor, Grand River, Mentor, Mentor/Lake, Paineville TWP., Perry (440) 350-2070

Eastlake, Lakeline, Timberlake, Wickliffe, Willoughby, Willoughby Hills, Willowick  (440) 918-2070 

FOR EMERGENCY SERVICE CALLS AFTER NORMAL OFFICE HOURS:

WATER TREATMENT PLANT:
Eastern Lake County:
(440) 350-2155
(440) 428-4359
Western Lake County:
(440) 918-3420

WASTE WATER TREATMENT PLANT:
Madison:
(440) 428-1794
Mentor:
(440) 350-3431