Payments and Charges
Easy Payment Options
To avoid a 5% late fee, payment must be received in the LCDU billing office by the due date.
FREE AUTOMATIC PAYMENT PLANS:
Download an application form from here, call us at
440-918-2070, 440-350-2070, or pick up a form when you make a payment in-person.
CHECKS/ONLINE BILL PAY
PO BOX 8005
PAINESVILLE, OHIO 44077-8005
*Checks Payable to L.C.D.U.
CREDIT CARD: Visa, MasterCard and Discover are accepted.
A convenience fee of $2.50 or 3.5%, whichever is greater, will be assessed for this payment option if completed in-person or online. An additional $0.50 per transaction if utilizing the Pay By Phone option.
PAY BY PHONE: Dial 1-833-547-7039; you will need your bill number and bill year.
Card Transaction: A convenience fee of $2.50 or 3.5%, whichever is greater, will be assessed for this payment option, plus an additional $0.50 per transaction.
eCheck: A convenience fee of $1.50 will be assessed for this payment option, plus an additional $0.50 per transaction.
ONLINE ACCOUNT ACCESS: Click Here, select Sign up to create an account or utilize the Quick Pay option.
MAKE A PAYMENT IN-PERSON:
Monday thru Friday, 8:00 a.m. – 4:30 p.m.
105 Main St.
New Administration Building
1st Floor, Suite A113
Painesville, OH 44077
Telephone: 440-350-2070, 440-918-2070
DISCOUNTS & MINIMUM CHARGES:
1. Minimum Sewer Charge: “Sewer Accounts – There shall be a minimum quarterly sewer service charge of $33.55 per unit or current charge for all properties located within the Lake County Regional Sewer District.” “In order to qualify for the reduced sewer service charge the property must not be occupied for a period of not less than three (3) months and;”
1. “The owner of the premises must provide the County with a statement from the water supplier that the water service to the premises has been terminated for a period of not less than three (3) months.” “It is the responsibility of the owner to provide the County with a statement from the water supplier setting forth the dates of termination and restoration of water service to the premises.” “In the event a property owner fails to notify the County of the restoration of water service, no reduction of sewer service charges shall be permitted.”
In order to be exempt from sewer charges, the Sanitary Sewer connection must be cut and capped. If your water service area is not within the Lake County Service Area, for the Click HERE MINIMUM SEWER CHARGE FORM and submit to your water supplier so that you can receive the reduced sewer rate.
2. Minimum Charge for Water Accounts for Unoccupied Property:
There shall be no minimum charge for any property for which the County has removed the meter or otherwise terminated service. If at anytime you wish to be excluded from being charged the minimum water rate, please contact one of the billing representatives to schedule an appointment to terminate service. Seasonal Accounts: Service interrupted seasonally will not be charged the minimum. Depending on the billing period and when the service was discontinued there may be a billing on the number of days of service or consumption whichever is greater. There shall be no charge to turn-on or turn-off seasonal accounts of water during regular working hours. Call the billing office twenty-four (24) hours in advance to make your request.
Customer Service
Customer Service Call
East (440) 428-4348 ext 2070
Central (440) 350-2070
West (440) 918-2070
Water & Sewer Billing Office 105 Main St
1st – A113 Floor , Painesville, OH 44077
(Mailing: PO Box 8005, Painesville, Ohio 44077)
(440) 428-4348 Ext 2070
(440) 350-2070
(440) 918-2070
Open Monday through Friday 8:00am to 4:30 pm
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